Insurance & Payment
Care that's within reach.
Cost should never be the thing that keeps you from getting support. Cambiare Counseling is in network with many major insurers, and self-pay is available if you prefer not to use insurance.
Insurance plans accepted
- Aetna
- BCBS of Texas
- BCBS of Massachusetts
- Cigna
- United Healthcare (Optum)
- Oxford (Optum)
- Oscar
- Carelon Behavioral Health
- Ascension (SmartHealth)
How billing works
Insurance billing runs through Headway, a service built for therapy practices. When you book online, Headway verifies your benefits and shows your estimated cost per session up front, so there are no surprises. If you'd rather not sort it out alone, call or text and I'm glad to help you check what your plan covers before we begin.
Self-pay and other options
If I'm not in network with your plan, or you simply prefer to keep insurance out of it, self-pay is available. Reach out and we'll talk through your options and find something that works.
Common questions
Which insurance plans does Cambiare Counseling accept?
Cambiare Counseling is in network with Aetna, BCBS of Texas, BCBS of Massachusetts, Cigna, United Healthcare (Optum), Oxford (Optum), Oscar, Carelon Behavioral Health, and Ascension (SmartHealth). Coverage and benefits vary by plan.
How do I know what my plan will cover?
The easiest way is to book through Headway, which checks your benefits and shows your estimated cost per session before your first appointment. You can also call or text the office and we will help you check what your plan covers before we begin.
Can I still see you if you are not in network with my insurance?
Yes. Self-pay is available if I am not in network with your plan or if you prefer not to use insurance. Reach out and we will talk through your options.
Do you offer online sessions covered by insurance?
Yes. Sessions are available in person in Waco and by secure video or phone anywhere in Texas, and telehealth is billed through the same insurance process as in-person visits for most plans.